You may return most items within 90 days from the delivery date.
Conditions for Return
- Items must be unused, unworn, and in original condition.
- Products must be returned in their original packaging.
- A receipt or proof of purchase is required.
- Do not return items directly to the manufacturer.
How to Request a Return
To request a return or exchange:
- Contact
Our support team via email: [email protected] - Send
The item to the following return address: 3987 Cedar Ct, Suamico, WI 54313, United States - Email
A photo of the tracking receipt to us to expedite your request.
Refund Method
- Approved
Refunds will be returned via the original payment method. - Refunds
Are issued after the returned item has been received and inspected.
Time to Receive Refund
Refunds are typically processed within 5–10 business days after the return is approved.
Late or Missing Refunds
If you haven’t received your refund:
- Check your bank or credit card statement again.
- Contact your credit card company and bank for possible delays.
- If still unresolved, contact us at [email protected]
Exchanges
We only replace items that are defective or damaged.
If you need an exchange for the same item, please email us.
Return Shipping Costs
- Customers are responsible for their own return shipping costs.
- Shipping fees are non-refundable.
- For returns over $75, we recommend using a trackable shipping service or shipping insurance.
Non-Returnable Items
- Items marked as Final Sale in the product description are not eligible for return or refund.
Gifts
- If the item was marked as a gift and shipped directly to you, you’ll receive store credit.
- If the item was not marked as a gift, the refund will be issued to the original purchaser.
Cancellations
Orders cannot be canceled once placed. Please double-check all information before confirming your order.